Stain Removal
If you have had an oops in your life and ended up with a stain on your carpet, upholstery or other fabric that looks just awful, call SuperClean of Gisborne to make it disappear. We cannot guarantee that we can remove all stains, but you can rely on us being honest in our appraisal to the likelihood of removing that nasty stain.
If you have an accident that results in there being a stain, the sooner you act the better. The longer the stain remains on your carpet or upholstery, there is a greater chance the stain will never completely disappear, leaving some permanent discolouration, even after attempts are made to remove the stain! If you are a Gisborne local, your best bet is to call us to deal with your accident.
The worst thing you can do when you accidentally spill something is to panic and attempt to fix the problem by rubbing the stain furiously with water or some sort of cleaning agent. Rubbing the spilt item will simply drive the stain deeper into the fabric or carpet and could result in permanent stain damage. Our Home page has some useful first aid tips on stain removal in the ‘Did You Know Advice’ section. Remember, it is always best to speak to a stain removal expert before attempting to deal with a stain.
Flood & Smoke Damage to Carpet
Gisborne is vulnerable to flooding and unfortunately, households and businesses fall victim to flood water damage. SuperClean is used by various insurance companies to carry out flood restoration work as well as restoration work for smoke damage caused by fires.
We have a heavy duty truck mounted unit that will extract water from the damaged carpet. The water extracted from your carpet is retained in a special holding tank for safe disposal away from your home, office or retail premises. Subject to the extent of the flood damage, the carpet is usually taken up so that the flooring underneath can be dried and cleaned. This is important to prevent the growth of mould and mildew.
Flood Extraction Equipment
We operate the latest Boxxer-421 cleaning technology, which is an excellent piece of equipment for extended 
flood extraction. Combined with our Turbo Dryers and commercial dehumidifiers, we can offer a professional service to our customers who suffer a flooding situation.
Commercial Dehumidifiers
We use commercial DrizAir® 1200 Dehumidifiers to assist with water damage restoration work. These dehumidifiers can remove 56 litres of water a day and are a useful tool to remove all traces of dampness from water damaged carpet and upholstery.
Turbo Dryers
SuperClean own several 'Turbo Dryers', the ultimate restoration tool, used to dry out wet surface areas. These machines have built in Microban® antimicrobial product protection to inhibit the growth of odour and stain causing bacteria, mould and mildew.
We use the services of a professional carpet layer, Craig Curle, Owner/Operator of Carpet One in Gisborne, if the carpet needs to be lifted and relayed for cleaning purposes.
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If you need professional assistance to clean carpets resulting from flood or smoke damage, request your insurance company to use our services. We are locally owned and operated.
Carpet Cleaning for Offices & Retailers
First impressions of customers and clients visiting your Office or Retail premises are very important. A dirty and stained 
carpet leaves visitors with a negative impression of your retail business or business offices. Vacuuming your carpet with a standard or commercial vacuum cleaner does not necessarily remove all the dirt from your carpet which can lead to your carpets wearing out prematurely and giving off an unpleasant odour. SuperClean have the expertise and the experience to clean, sanitise and deodorise the carpets in your office or retail business, giving both visitors the image you wish to portray and a healthy working environment for staff.
SuperClean have the expertise you need to ensure your carpets receive the care and attention they deserves. We also offer an affordable Carpet Cleaning Programme to Gisborne and East Cape Retailers Professional Offices and other Businesses who wish to maintain a truly healthy working environment.
Household Carpet Cleaning
SuperClean have the expertise and the experience to clean, sanitise and deodorise your carpets in your home or rental property. We use ‘green cleaning’ products to remove the dirt and allergens created by dust mites using the steam carpet cleaning method. Steam cleaning or hot water extraction used by SuperClean, is recommended by carpet manufacturers, as a restorative carpet cleaning method. Research indicates that using this steam cleaning method provides the most desirable carpet cleaning results.
Most people believe that vacuuming the carpet in their home is more than sufficient to maintain hygiene, however, most domestic vacuum cleaners do not clean-up that ‘difficult to remove’ dust and dirt, including potentially millions of small germs and mites that live in your carpets. When SuperClean clean your carpet, all that deep ingrained dirt is lifted in this cleaning process by a powerful vacuum and then retained in a separate holding tank for safe removal away from your property, leaving you with a truly clean and sanitised carpet.
If you have carpets that have been damaged by flood waters, our high performance equipment is designed to deal with the restoration process. We are often called upon by insurance companies to cleanup carpets after a Gisborne flood event.